Do you ever go through your own sales or marketing process? I mean, as if you were a customer? Do you make it a point to periodically sign up for something and go through the whole shabang to see what (if anything) breaks? There’s tremendous value in experiencing what your customers experience, from time to…

Read More

Today I’m sharing some of the email questions I’ve been asked by consulting clients and coaching students… in case you’ve been wondering some of these same things as you’re working on your email marketing: #1) I’m afraid of mailing too much… I don’t want to seem desperate or pushy. Operate from the assumption that people…

Read More

I sat down to write today, because that’s what I normally do.  And with everything that’s going on, my brain is like, “nah. Let’s not.” So instead of any kind of brilliant marketing insight or pithy analysis, I have my latest boredom beater. Earlier this week, a friend figured out “coronavirus” has 5 syllables and…

Read More

I’ve always been good at what I call “zoom in, zoom out”.  What I mean by that is… I can see both the 50,000-ft view and the detailed, up-close view, and zoom in and out to see how the pieces connect. And as a result of that ability, early in my career I became the…

Read More

A long time ago, in a lifetime far, far away… Angie was a firefighter. Some of you will be shocked by this. Others will be like, “yeah I can totally see you with a pickaxe in your hands. Or a chainsaw.” If you couldn’t picture it before, now you can: You’re welcome. 19-year-old Angie, take…

Read More

I’ve always wanted to learn how to paint. I’d see these amazing works of art… online, in museums, even in restaurants and friends’ homes… and I’d just wonder. How ON EARTH do they do that? I tried to recreate that art on my own but I couldn’t figure out what I was doing wrong, and…

Read More

Value is subjective. There, I said it. And most of the time, we’re walking around arbitrarily assigning value to everything we see, touch, interact with.  That grubby, unwashed looking person doesn’t make much money (that’s not always the case).  That well-dressed person driving the Benz must make a lot of money (also not always the…

Read More

If you’ve got an offer out there in the wild, odds are you’ve encountered objections. And when you’re not expecting them (like when someone randomly replies to an autoresponder with a surprisingly personal message), they can be a bit discouraging or overwhelming. But I actually REALLY love objections.  On my teams, I’ve got an “objection…

Read More